Predictor FAQ – find answers to all your questions right here

No. predictor's terms allow only one account per person. If multiple accounts are detected, all of them may be closed and all bonuses forfeited. The system automatically identifies duplicate accounts.

KYC verification is typically completed within 24–72 hours. Upload a clear photo of your National ID or passport. Blurry images or expired documents may delay the process. A confirmation email will be sent once verification is complete.

On the Login page Click the "Forgot your password?" link. Enter your registered email or mobile number. A password reset link will be sent within a few minutes — check your spam folder too. The link is valid for 30 minutes.

Yes, though for security reasons this cannot be done directly from your profile settings. Go to the Help Center Contact us and verify your identity. The support team will complete the change within 48 hours.

Five consecutive incorrect password attempts will automatically lock your account for 30 minutes. If suspicious activity is detected, your account may be suspended for security reasons. In that case, contact us via Live Chat.

Yes. Email support@predictor.wine or submit a request via live chat. Your account will be closed within 24 hours and any remaining balance will be returned to your payment method.

After logging in, go to Profile → Security Settings → Two-Factor Authentication. Choose mobile OTP or app-based verification. Once enabled, a code will be sent to your mobile on every login. This is the strongest protection available for your account.

predictor is strictly for users aged 18 and above. Registration by minors is not permitted under any circumstances. Age verification is actively enforced, and ID documents may be requested in cases of doubt.

predictor accepts bKash, Nagad, Rocket, DBBL Mobile Banking, and net banking. For more details, Payment page to view all methods. Both deposit and withdrawal are available across all payment options.

The minimum deposit at Predictor is just ৳100. However, to qualify for the welcome bonus, you need to deposit at least ৳300. There is no maximum deposit limit – though larger transactions may require additional verification.

Withdrawals to bKash and Nagad are typically processed within 5–30 minutes. Bank transfers take 1–3 business days. First-time withdrawals require KYC verification, which may take a little longer.

The minimum withdrawal is ৳500. Withdrawals are not available if your balance is below ৳500. The maximum withdrawal per 24-hour period is ৳5 lakh. VIP members are eligible for a higher limit.

First, wait 30 minutes — network processing can sometimes be delayed. If the amount still hasn't arrived, take your bKash/Nagad transaction ID and Go to the Help Center Contact us. We'll verify it manually and credit your account.

No, bonus balance cannot be withdrawn directly. Once you meet the required betting turnover (wagering requirement), the bonus converts to real balance. Terms vary for each bonus – On the Bonus page View details.

There is generally no daily limit on the number of deposits. However, the maximum deposit within any 24-hour period is ৳10 lakh. Always use your own payment method to keep transactions secure.

Common reasons include: incomplete KYC verification, unmet bonus wagering requirements, an incorrect payment number, or a limit set on your account. Contact support for the specific reason.

No, this is not permitted. All deposits and withdrawals must be made using a payment method registered in your own name. If a third-party transaction is detected, your account may be suspended.

Predictor does not charge any deposit or withdrawal fees. However, your mobile banking provider or bank may apply their own transaction charges. These fees are beyond Predictor's control.

predictor offers over 50 sports markets. The most popular include cricket (IPL, BPL, Test, T20), football (Premier League, La Liga), tennis, badminton, kabaddi, hockey, and more. For Live Betting, on the Bets page View.

Live betting means placing bets while a match is in progress. Odds shift with every ball or moment of play. For example, if a cricket team needs 30 runs off the last 18 overs, you can bet on whether they'll get there. Live betting demands quick thinking and fast decisions.

The cash-out feature lets you close your bet before the match ends to lock in a partial profit or reduce your loss. For example, if your team is winning but the game could turn at the last moment – cash out then. This feature is not available on all bets; it applies to selected matches only.

The minimum bet is ৳10, and the maximum varies by market. Higher limits generally apply to major international matches. Each market displays its own limits individually.

All bets on officially cancelled matches are voided and the stake is fully refunded. The same applies to suspended matches if play does not resume within the specified timeframe.

Predictor uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (including your original ৳100 stake). On the Match Odds page you'll find in-depth analysis. Odds change based on market conditions and probability.

An accumulator combines multiple matches into a single bet. Win them all and your payout multiplies significantly – but if even one leg loses, the entire bet is lost. High risk, high reward – best suited for experienced bettors.

After logging in, go to Profile → "Betting History". You can filter by date, match, market type, and result. A full summary of your wins and losses is also available.

Once a bet is confirmed, it generally cannot be cancelled. However, on selected markets, the cash-out feature lets you cut your losses early. Always double-check all details before placing a bet.

Go to Profile → Responsible Gaming → Betting Limits. Set your daily, weekly, or monthly limits. For more details, On the Responsible Gaming page Go.

New members receive a 100% bonus on their first deposit – up to ৳10,000. For example, a ৳5,000 deposit earns you a ৳5,000 bonus. To claim your bonus Register and select the bonus option when making your first deposit.

A wagering requirement (WR) is the number of times you must bet a bonus amount before you can withdraw it. For example, a ৳1,000 bonus with a 10x WR means you need to place ৳10,000 in bets. Once met, the bonus converts to real withdrawable balance.

Send your unique referral link to a friend. When they register through the link and make their first deposit, you'll earn a bonus. Each successful referral can earn you up to ৳500. Find your referral link in your profile.

Predictor offers a weekly cashback promotion – bet above a certain amount and cashback is credited automatically. VIP members earn cashback at higher rates. To see the latest offers Promotions page Go.

The wagering requirement (WR) on a bonus must generally be met within 30 days of it being credited. Any unused bonus will be automatically cancelled once the period expires. Each bonus offer specifies its own validity period.

A promo code box will appear during registration or at the deposit step. Enter your code and click "Apply". A valid code will credit your bonus immediately. Codes that are expired or not eligible for your account will not work.

Predictor has a 5-tier VIP program: Bronze, Silver, Gold, Platinum, and Diamond. You earn points with every bet placed. Reach the required points threshold to advance to the next tier. Higher tiers unlock greater cashback rates, exclusive offers, and a dedicated personal manager.

Yes! Predictor brings fresh offers every day. Expect daily reload bonuses, weekly free bets, monthly loyalty bonuses, and exclusive offers during special matches. To see all offers Promotions page Stay tuned.

Free bets are awarded through various promotions. When you win using a free bet, you receive the profit only – not the original stake. For example, winning a ৳200 free bet at 2.5 odds pays ৳300 (৳500 – ৳200 stake).

Yes. Predictor uses 256-bit SSL encryption. All transactions are encrypted. Passwords are never stored in plain text – only hashed versions are kept. Our servers undergo regular security audits.

No. Predictor does not sell or share your personal information with any third party. Only limited information may be shared when required by law. Our Privacy Policy Learn more.

Change your password immediately and log out of all active sessions. Then notify support and ask them to temporarily suspend your account. We'll investigate and take the appropriate action.

Always verify the address predictor.wine. Make sure your browser shows a green padlock (HTTPS). We will never ask for your password via SMS or email. Do not click on suspicious links.

Wait 1 minute first, then click the "Resend" button. Poor mobile network coverage can cause delays. If the OTP still doesn't arrive after three attempts, contact support.

Go to Profile → Security → "Active Sessions" to see all devices currently logged in. Clicking "Log Out of All Devices" will immediately end all other active sessions.

Yes, you can request deletion of your personal data. Email us at support@predictor.wine. Note that some information may need to be retained for a set period to comply with legal obligations.

Live odds for all matches On the Match Odds page Yes, odds are visible without logging in, but you'll need to log in to place a bet. Use the filters to sort by sport.

In live matches, odds update every few seconds. Pre-match odds typically refresh every hour. Key in-game events like wickets or goals trigger instant odds changes.

Major international matches can feature over 100 markets. You'll find a wide range of options including Match Winner, Handicap, Total Runs, Top Batter, and Most Sixes.

Markets may temporarily suspend during key moments (wickets, goals, penalties, reviews) while new odds are being calculated. They typically reopen within 30 seconds to 2 minutes.

Bets are usually settled within 15–30 minutes after the match ends. Complex markets (such as special statistics) may take longer. Once settled, winnings are credited to your balance immediately.

Bets on DLS-completed matches are settled based on the official result. If the match is abandoned before the required number of overs is bowled, your stake is refunded.

Yes! predictor's e-sports section lets you bet on tournaments for popular titles including CS:GO, Dota 2, and League of Legends. on the Betting page View all available categories.

Betting markets for IPL and BPL open several weeks before the season kicks off. Pre-match betting starts 24 hours before each game. Live betting is available from the toss.

Go to Profile → Responsible Gaming → Self-Exclusion. Choose a period ranging from 1 month to permanent. This takes effect immediately. You will not receive any bonus or promotional emails during the exclusion period. For more details On the Responsible Gaming page Go.

Go to Profile → Responsible Gaming → Deposit Limits to set daily, weekly, or monthly limits. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.

Our Bangla-speaking support team is available 24/7 – reach us at support@predictor.wine or via live chat. You can also set up self-exclusion or deposit limits to stay in control. There's no shame in asking for help.

A cooling-off period is a temporary break lasting from 1 day up to 6 weeks. Betting is paused during this time, but your account balance stays safe. Set it under Profile → Responsible Gaming.

No. During a self-exclusion or cooling-off period, we do not send any bonus, promotion, or betting-related emails. This is intentional — it's for your protection.

Always lock your device after logging in to predictor. Use a strong password that children cannot easily guess. Do not use the "Remember Me" option on shared devices at home.

Key warning signs: chasing losses by betting repeatedly, using household money for betting, hiding your betting activity, and extreme anger or depression after a loss. If you recognise any of these, please reach out to us. Learn more।