1
Introduction & Our Approach to Privacy
Welcome to Predictor. When you use our platform, certain information is shared with us. You have the right to know how we use and protect that information — and that is exactly what this Privacy Policy sets out clearly.
Predictor believes privacy is a fundamental right. We never collect your data covertly or use it without your knowledge. If you have any questions after reading this policy, please reach out to our Help Centre.
This Privacy Policy applies to all users of the predictor.wine website and its related applications. By using the platform, you agree to this policy.
2
What Information Do We Collect?
Predictor collects only the data necessary to provide its services. What we collect falls into three categories:
Identity Information
Name, date of birth, national ID number
Contact Information
Mobile number, email address
Financial Information
Payment method, transaction history
Activity Data
Betting history, login times, preferences
Device Information
IP Address, Browser, Operating System
Location Information
Country & City (not precise geolocation)
Important Note
Predictor never stores your full payment card number or bank password. Payment details are held only as encrypted tokens.
3
How Is Your Data Used?
Predictor uses your information only for the specific purposes listed below — for no other reason.
Your data is used to create and manage your account, process transactions, deliver betting services, and personalise your experience based on your preferences.
During the KYC process, your information is used to verify your identity, prevent fraud, and keep your account secure — all for your own protection.
Email or SMS may be used to resolve your issues, send important updates, and inform you of relevant offers. You can opt out of marketing communications at any time.
Anonymised and aggregated data is used to improve Predictor's services, develop new features, and analyse platform performance.
4
Data Storage & Security Measures
Predictor takes the highest technical measures to safeguard your data. Our security framework is described step by step below:
1
Encryption at Collection
Your data is encrypted via HTTPS/SSL before it ever reaches our servers. No one can intercept it in transit.
2
Stored in Encrypted Databases
All data on our servers is stored using AES-256 encryption. Only authorised systems can access specific data.
3
Access Control
Even Predictor staff cannot access your data without a specific, legitimate need. All access is logged.
4
Regular Security Testing
Penetration testing and vulnerability scans are conducted by external security experts. Any issues found are addressed without delay.
5
Data Retention Policy
After account closure, data is retained for a maximum of 5 years as required by law, then permanently deleted.
5
Sharing Data with Third Parties
Predictor never sells your data. However, limited information may be shared in specific circumstances:
- Payment Providers: Minimal data is shared with bKash, Nagad, Rocket, and similar services solely to process transactions.
- KYC Service Providers: With licensed agencies for identity verification purposes.
- Law Enforcement Agencies: Data may be disclosed under a court order or as required by law.
- Cybersecurity Agencies: Limited data may be shared for fraud detection and prevention purposes.
What We Will Never Do
No data is ever sold or shared with advertisers, marketing companies, or data brokers. This is a non-negotiable part of Predictor's core principles.
6
Cookie Policy
Predictor uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience. We use the following types of cookies:
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|
| Essential Cookies |
Login, Session Management, Security |
Upon Session End |
No (Required) |
| Functionality Cookies |
Remembering Language Preferences & Previous Settings |
1 Year |
Yes |
| Analytics Cookies |
Understanding Site Usage & Improvements |
2 Years |
Yes |
| Marketing Cookies |
Showing Relevant Offers |
90 Days |
Yes |
You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.
7
Your Privacy Rights
As a Predictor user, you have the following rights, and we fully respect each of them:
1
Right to Access Your Data
You can request to see what information we hold about you. We will respond within 30 days.
2
Right to Rectification
You can request corrections to any inaccurate or incomplete information — either through your profile page or by contacting support.
3
Right to Erasure
When closing your account, you may request that your data be deleted. Certain data must be retained for up to 5 years to meet legal obligations.
4
Right to Restrict Processing
In certain circumstances, you can request that the processing of your data be restricted.
5
Right to Data Portability
You can receive your data in a standard, portable format compatible with other platforms.
6
Right to Withdraw from Marketing
You can opt out of marketing communications at any time — via the Unsubscribe link in any email or by contacting support.
8
Child Protection Policy
Predictor strictly enforces an 18+ age policy. We firmly refuse to collect information from or provide services to minors (under 18 years of age).
- Age verification is mandatory at the time of registration.
- Age is verified through KYC checks in cases where there is reasonable suspicion.
- If a minor's account is identified, it is immediately suspended and all associated data is deleted.
9
Our Response to a Data Breach
In the event of a data security breach, Predictor takes immediate action:
- Within 72 Hours: Affected users will be notified via email or SMS.
- Immediate Action: Containing the source of the breach and securing affected accounts.
- Investigation & Reporting: Users will be kept fully informed following a thorough investigation.
- Compensation: The extent of any harm will be assessed and appropriate action will be taken.
10
Contact & Complaints Process
For any privacy-related questions, requests, or complaints, please reach out through the following:
Email
support@predictor.wine
Average Response Time: 24–48 Hours
Live Chat
Help Center
Active 24/7, Average Response Time 3 Minutes